Sure Power Battery Separator product recall

[EdelmanPR]

Hi everyone,

My name is Eunice and I work with Edelman Public Relations. I have had authorisation from a mod to share this information about a product recall for Sure Power on the forum.

I understand that some forum members are likely to have purchased this product hence would like to bring this to the forum's attention. The product being recalled is the Sure Power Battery Separator model numbers 1314 and 1315.

I have included a link to a customer letter as well as a product safety recall notice that will appear in major metropolitan newspapers over the weekend and on Monday to advise consumers about the recall.

Link to customer letter: http://freepdfhosting.com/fc3b2e30fc.pdf" onclick="window.open(this.href);return false;
Link to product safety recall notice: http://freepdfhosting.com/87d8520678.pdf" onclick="window.open(this.href);return false;

If you have either of the affected products please immediately stop using it and either call Sure Power at 1-800-649-913 or e-mail at recall@surepower.com for direction on how to exchange the product for an equivalent replacement product (12V 100A Red Arc SBI12 Battery Isolator) or a refund. Alternatively, please return the product to Sure Power at Reply Paid 2577, Sure Power, PO Box 2577, Smithfield NSW 2164, along with your name, address and telephone number, and specify whether you would prefer refund or replacement.

Regards,
Eunice
Edelman PR

[bazzle]

Sure Power, Inc—Battery Separator
PRA number: 2011/12701
Date created: 29th June 2011
Photo of Battery Seperator
Product information
Product description
The battery separators are unidirectional (1314) and bi-directional (1315) modules with an integrated relay for 12 Volt systems. The units monitor both the main and auxiliary battery banks.
Identifying features
Model 1314 (S/N 09004545 - 10008041)
Model 1315 (S/N 09002323 - 10003168)
What are the hazards?
If the capacitor fails and overheating, smoke and/or fire occurs, it may result in property damage and/or injury.
What are the defects?
Some units may have internal circuit board capacitor failure, which may lead to overheating, smoke and/or fire during or following use.
Dates available for sale

* 1st July 2009 - 30th June 2011

Traders who sold this product
ARB Corporation Ltd (ARB)
Supplier
Sure Power, Inc
What should consumers do?
Consumers should immediately stop using and/or disconnect the product and contact Sure Power, Inc. (see below) to exchange the recalled unit for an equivalent replacement product or receive a full refund.

Call Sure Power, Inc. at 1800 649 913 or e-mail recall@surepower.com or return recalled product to Reply Paid 2577, Sure Power, PO Box 2577, Smithfield NSW 2164 with your name, address and telephone number, specifying preference for replacement or refund.