Notice: We request that you don't just set up a new account at this time if you are a previous user. If you used to be one of our moderators, please feel free to reach out to Chris via the facebook Outerlimits4x4 group and he will get you set back up with access should he need you.
Recovery:If you cannot access your old email address and don't remember your password, please click here to log a change of email address so you can do a password reset.
acebryan1 wrote:Don't buy one dad had one and they are the shitest thing made it chewed a 100ahr battery in a day he went and spent the money on a proper engell as did I and they are worth every penny the stuff from Repco are not a real engell, they are knock offs be very careful.
yeah because most people just do the guessing game here, it doesnt mean that this fridge isnt genuine just becos its sold by repco.
I went to repco and talked to the staff, they said this is an engel fridge and its 100.00% GENUINE, it had an engel badge, and a sticker saying '3YEAR ENGEL WARRANTY'.
The material on that fridge is the same material as the ones I saw in BCF that is worth $1,199.00 (round about)
I think most people are just saying things, guessing. This I saw myself at Sumner Park.
We need explanation from the member here who works for repco.
But still it was way to much for me so i just bought a brocolli box for $2.00ea at the fruit market and filled it with ice .
8UFF35T wrote:yeah because most people just do the guessing game here, it doesnt mean that this fridge isnt genuine just becos its sold by repco.
I went to repco and talked to the staff, they said this is an engel fridge and its 100.00% GENUINE, it had an engel badge, and a sticker saying '3YEAR ENGEL WARRANTY'.
The material on that fridge is the same material as the ones I saw in BCF that is worth $1,199.00 (round about)
I think most people are just saying things, guessing. This I saw myself at Sumner Park.
We need explanation from the member here who works for repco.
But still it was way to much for me so i just bought a brocolli box for $2.00ea at the fruit market and filled it with ice .
Sorry - missed your post.
Maybe this is like the winch thing - they all get made in the same factory in china, just with different badges and different specs and now engel has jumped on the bandwagon.
8UFF35T wrote:get your wallets out because sale starts tommorow i think, they have one on display at sumner park repco.
it comes with warranty, PLUS a free camping lanturn . I just talked to the manager 2mins ago,
god things i do for you lot ahaha
goodluck guys,
I don't know where you are getting your info, but I just called my local repco. I asked "I hear you have a sale on soon with a fridge in it" they replied "The sale starts tomorrow but it is listed wrong it's not actually an engel fridge" So obviously a lot of people have been asking.
Not the first time Repco have been misleading (intentionally or otherwise). Time for the ACCC to act again?
Repco Limited sells automotive parts, tools and accessories to trade and retail customers throughout Australia.
From 8-25 September 2005, Repco conducted a ‘$1 Million Sizzling Sound Sellout’. The sellout was promoted by the circulation of around 3.9 million catalogues to consumers’ letterboxes and through in-store distribution stands. The catalogue was also published on Repco’s website.
The catalogue included five sound system products that were reduced by between 66% and 92% off their original pre-sale price (the products). Four of the products were advertised on the front page and the fifth was featured on page three. For example, a DVD monitor was reduced to $99 from a pre-clearance price of $872 and a DVD in-dash player was reduced to $99 from a pre-clearance price of $1,260.
The catalogue included the word ‘sellout’ and featured a footnote on the relevant pages that included the statement: “Limited stock. Store stock will vary.” Repco later indicated that the purpose of the sale was to clear all existing stock of the products, so that it could make room for new product lines.
The truth about product stock levels
Despite the extensive promotion of the Sizzling Sound Sellout, more than one-third of Repco’s 290 stores did not actually have any stock of the products in question during the sale period. Of the stores that did have stock, the majority sold out on the first day of the sale.
For example, Repco only had 62 units of the DVD monitor and 57 units of the DVD in-dash player available Australia-wide at the start of the sale and it was able to source another 13 monitors and 12 in-dash players during the sale.
Repco goes into damage control
Given the massive promotion of the sale, the significant discounts offered and the very limited stock of each of the featured products, it probably comes as no surprise that Repco began to receive complaints from disappointed customers soon after the sale started. As a result, Repco took several steps, including:
* Displaying in-store apologies to customers who had missed out on the products on 8 September 2005 (the first day of the sale).
* Contacting the Australian Competition and Consumer Commission (ACCC) on 9 September 2005 (the second day of the sale) to let it know about the nature of the promotion and the concerns that customers had been raising with Repco.
* Publishing an advertisement on 10 September 2005 in capital city and regional newspapers to make consumers aware of the limited stock availability and to apologise for the limited stocks.
* Responding to complaints by customers who had provided their addresses by apologising in writing and offering either a $100 gift voucher, a 25% off voucher or by sourcing alternative stock to the customer’s satisfaction.
The ACCC steps in
The ACCC and the fair trading agencies in each state and territory also received many complaints about Repco’s sale. The ACCC investigated the matter and found that, having regard to the widespread advertising of the sale, the high level of demand for the heavily discounted products and the limited quantities of the products that were available, Repco’s promotion of the sale was likely to contravene sections 52 and 56 of the Trade Practices Act.
* Section 52 prohibits conduct that is misleading or deceptive, or likely to mislead or deceive.
* Section 56 prohibits businesses from ‘bait advertising’, which is advertising goods or services at a specified price when the business is aware, or should reasonably have been aware, that it will not be able to supply reasonable quantities at that price for a reasonable period, having regard to the nature of the market and the advertisement.
Voluntary undertaking by Repco
Repco acknowledged the ACCC’s concerns about the conduct of the sale and, on 22 December 2005, provided the ACCC with a voluntary, court-enforceable undertaking, in which Repco agreed to:
Publish public disclosure notices on Repco’s website (for a month), on the main sales counter or front door of each Repco store (for at least two weeks), and in the Repco internal newsletter (the format of each notice being set out in the undertaking).
Publish at its own expense an article in the ‘Australian Automotive Aftermarket Association Magazine’ about the lessons learnt by Repco as a result of the sale and subsequent ACCC investigation (the content of the article is set out in the undertaking).
Redress the complaints of individuals who had complained in writing to the ACCC, either by offering the individual the product that they had complained about at the price no more than that advertised in the sale catalogue or by offering a $100 gift voucher (at Repco’s option).
Review and update its Trade Practices Compliance Program in accordance with the extremely detailed specifications set out in the undertaking and maintain and continue to implement that program for a period of three years from the date of the undertaking.
Lessons learnt
Repco has acknowledged that it has suffered criticism from customers and damage to its reputation, and that it has wasted considerable time and money dealing with the fallout from the sale.
In the ACCC’s media release about this matter, ACCC chairman Graeme Samuel said:
“The matter was a clear reminder to companies of the need to ensure sufficient stocks are available before committing to advertise a sale item. Where stock is available in limited quantities and/or locations it would be prudent to clearly communicate this. Doing otherwise creates a risk of contravening the bait advertising provisions contained in section 56 of the Trade Practices Act 1974.”
It will not always be easy to determine what stock levels will be “reasonable” for the purposes of section 56, as this will depend on the type of product and the nature and extent of the advertising campaign. Past demand for particular products during sale periods is one factor that could be taken into account. Businesses should also be aware that the use of qualifications such as “while stocks last” may not be sufficient if an advertising campaign is so extensive that the expected demand is likely to outweigh available stock.
Last edited by ISUZUROVER on Wed Sep 30, 2009 7:13 pm, edited 2 times in total.
8UFF35T wrote:
I went to repco and talked to the staff, they said this is an engel fridge and its 100.00% GENUINE, it had an engel badge, and a sticker saying '3YEAR ENGEL WARRANTY'.
.
And I went to repco today at Sumner park and yes it comes with 3 year warranty... the fridge also has a engel sticker saying '3 YEAR ENGEL WARRANTY'.
so did you go and actually see it in person and see the Engel fridge with the badge and sticker or did you just talk to a staff member and not actually see it? I'm confused
8UFF35T wrote:I talked to the staff members and they said it is 100% genuine and it comes with 3 year warranty.
And mark from repco still says that it comes with warranty... when its not genuine??
man this is so strange
Is this more bullshit from the same old Moiz? Your exact words were-(and not once but twice)
I went to repco and talked to the staff, they said this is an engel fridge and its 100.00% GENUINE, it had an engel badge, and a sticker saying '3YEAR ENGEL WARRANTY'.
And I went to repco today at Sumner park and yes it comes with 3 year warranty... the fridge also has a engel sticker saying '3 YEAR ENGEL WARRANTY'.
8UFF35T wrote:yeah because most people just do the guessing game here, it doesnt mean that this fridge isnt genuine just becos its sold by repco.
I went to repco and talked to the staff, they said this is an engel fridge and its 100.00% GENUINE, it had an engel badge, and a sticker saying '3YEAR ENGEL WARRANTY'.
The material on that fridge is the same material as the ones I saw in BCF that is worth $1,199.00 (round about)
I think most people are just saying things, guessing. This I saw myself at Sumner Park.
We need explanation from the member here who works for repco.
But still it was way to much for me so i just bought a brocolli box for $2.00ea at the fruit market and filled it with ice .
Ok lets cut it all up and put it in one post so you can see exactly what you have said in this thread.-
8UTTF35T wrote:And I went to repco today at Sumner park and yes it comes with 3 year warranty... the fridge also has a engel sticker saying '3 YEAR ENGEL WARRANTY'.
8UTTF35T wrote:I went to repco and talked to the staff, they said this is an engel fridge and its 100.00% GENUINE, it had an engel badge, and a sticker saying '3YEAR ENGEL WARRANTY'.
grimbo wrote:so croozy what brand is it then if the printers decided to call it an Engel and other people have seen it in person
The name on the fridge is actualy MEMPHIS. They are 12/24 DC & 240volt AC. They have 12 months warranty & are made in China.
Hope that clears some things up.
it's never a problem until it can't be fixed, even then it' only a minor set back