Re: Help - Issue with Brunswick Diesel - WA
Posted: Mon Apr 11, 2011 9:44 pm
Update
My original post stated a new motor this was incorrect and it was a rebuilt/reconditioned motor...
Well after involvement from the WA Consumer Protection guys Brunswick have agreed to repair the vehicle and return within three days at no cost to my parents although they have offered to extend the warranty for another full 12 months for $2,000 (still have 5 months left on current warranty). My parents have decided not to give them another cent.
It sounds like the WA Consumer Protection were very helpful and actually had good knowledge of vehicles, oils, etc.
My thanks to Longlix for that link and to others who have also help provide background and information in relation to this issue.
Again it appears to be buyer beware and it is important to get feedback on people you intend to use and that you cannot always trust what someone (even an expert) tells you.
Thanks everyone.
Dwayne
My original post stated a new motor this was incorrect and it was a rebuilt/reconditioned motor...
Well after involvement from the WA Consumer Protection guys Brunswick have agreed to repair the vehicle and return within three days at no cost to my parents although they have offered to extend the warranty for another full 12 months for $2,000 (still have 5 months left on current warranty). My parents have decided not to give them another cent.
It sounds like the WA Consumer Protection were very helpful and actually had good knowledge of vehicles, oils, etc.
My thanks to Longlix for that link and to others who have also help provide background and information in relation to this issue.
Again it appears to be buyer beware and it is important to get feedback on people you intend to use and that you cannot always trust what someone (even an expert) tells you.
Thanks everyone.
Dwayne