Sure Power Battery Separator product recall
Posted: Fri Jul 01, 2011 1:03 pm
Hi everyone,
My name is Eunice and I work with Edelman Public Relations. I have had authorisation from a mod to share this information about a product recall for Sure Power on the forum.
I understand that some forum members are likely to have purchased this product hence would like to bring this to the forum's attention. The product being recalled is the Sure Power Battery Separator model numbers 1314 and 1315.
I have included a link to a customer letter as well as a product safety recall notice that will appear in major metropolitan newspapers over the weekend and on Monday to advise consumers about the recall.
Link to customer letter: http://freepdfhosting.com/fc3b2e30fc.pdf" onclick="window.open(this.href);return false;
Link to product safety recall notice: http://freepdfhosting.com/87d8520678.pdf" onclick="window.open(this.href);return false;
If you have either of the affected products please immediately stop using it and either call Sure Power at 1-800-649-913 or e-mail at recall@surepower.com for direction on how to exchange the product for an equivalent replacement product (12V 100A Red Arc SBI12 Battery Isolator) or a refund. Alternatively, please return the product to Sure Power at Reply Paid 2577, Sure Power, PO Box 2577, Smithfield NSW 2164, along with your name, address and telephone number, and specify whether you would prefer refund or replacement.
Regards,
Eunice
Edelman PR
My name is Eunice and I work with Edelman Public Relations. I have had authorisation from a mod to share this information about a product recall for Sure Power on the forum.
I understand that some forum members are likely to have purchased this product hence would like to bring this to the forum's attention. The product being recalled is the Sure Power Battery Separator model numbers 1314 and 1315.
I have included a link to a customer letter as well as a product safety recall notice that will appear in major metropolitan newspapers over the weekend and on Monday to advise consumers about the recall.
Link to customer letter: http://freepdfhosting.com/fc3b2e30fc.pdf" onclick="window.open(this.href);return false;
Link to product safety recall notice: http://freepdfhosting.com/87d8520678.pdf" onclick="window.open(this.href);return false;
If you have either of the affected products please immediately stop using it and either call Sure Power at 1-800-649-913 or e-mail at recall@surepower.com for direction on how to exchange the product for an equivalent replacement product (12V 100A Red Arc SBI12 Battery Isolator) or a refund. Alternatively, please return the product to Sure Power at Reply Paid 2577, Sure Power, PO Box 2577, Smithfield NSW 2164, along with your name, address and telephone number, and specify whether you would prefer refund or replacement.
Regards,
Eunice
Edelman PR