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trying to call rro
Posted: Thu Nov 11, 2004 9:20 pm
by -Mick-
0011 1 888 801 7271
dialing that number for enquiries on a shipment but not getting connected
That's 0011 to dial out of aus, 1 to dial into the us and the number from their confirmation email
Is it just a time thing
I imagine it's early morning there ATM but figured I'd get a message bank
Re: trying to call rro
Posted: Thu Nov 11, 2004 9:26 pm
by bigsteve
-Mick- wrote:0011 1 888 801 7271
dialing that number for enquiries on a shipment but not getting connected
That's 0011 to dial out of aus, 1 to dial into the us and the number from their confirmation email
Is it just a time thing
I imagine it's early morning there ATM but figured I'd get a message bank
Isn't it like 3am??? I'm only guessing
Posted: Thu Nov 11, 2004 9:28 pm
by -Mick-
yeah I figured it to be about 5am there
Gotta get up early for work so figured I'd leave a message
Posted: Fri Nov 12, 2004 12:19 am
by bazooked
i rang them from here a few times, wasbout 6 in the morning here, and they were up,
ps they fuked up my order on quite a few occasions, lost my details and all , so u have been warned!
Re: trying to call rro
Posted: Fri Nov 12, 2004 4:18 am
by mudfkr
[quote="bigsteve]Isn't it like 3am??? I'm only guessing[/quote]
You can check the time before ringing here,
http://www.timeanddate.com/worldclock/
so u have been warned!
I know a some one here in NZ that ordered a locker and paid by credit card then received it with in 3 weeks, But on the other hand I've heard some shocking stories about their customer service too. Unfortunately there always seems to be more bad feed back about them than good.
Re: trying to call rro
Posted: Fri Nov 12, 2004 4:27 am
by mudfkr
-Mick- wrote:0011 1 888 801 7271
Sure you got the number right ?
From their site
"To place an order you can contact us toll free by phone 888-801-7271"
So that number won't work from Aussie.
Ring your international operator and give them that number and they should either be able to reverse charges and connect you or give you a direct dial number.
Posted: Fri Nov 12, 2004 7:21 am
by cj
888 numbers are like 800 numbers and won't work outside that country. Just call them 0011 1 435-654-1149
Posted: Fri Nov 12, 2004 3:45 pm
by -Mick-
thanks guys
Never placed an international call before had no idea about the toll free no not working
Didn't expect it to be toll free but at least connect