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Hope you're not in a hurry for genuine parts!?

Posted: Thu Apr 20, 2006 10:49 am
by murcod
After consulting the SA dealer listing on www.daihatsu.com.au I rang the nearest listed Toyota dealer for a price on some parts.

The guys response was "Do we sell Daihatsu parts?! No, I'm sorry we don't and I'm not sure when we will be."

The only place he could suggest that sells Daihatsu parts is way over the other side of town. :roll: I've sent a suitable Email to the Daihatsu Australia website's "contact us" link (which probably goes nowhere! :lol: )

Posted: Thu Apr 20, 2006 1:02 pm
by MightyMouse
Not a great sign for the future - however everything I have ever needed for my F300 I have been able to source aftermarket so far with a few bits from the wreckers....

If its engine bits talk Applause, bearings seals etc just quote the number.

Am going to need tie rod ends soon so may change my opinion.

Toyota prommised to support Daihatsu owners through its dealers in its press release so lets hold them to it.

Posted: Thu Apr 20, 2006 1:20 pm
by SimplyPV
i heard a rumor that the guy who owned daihatsu was going to buy kia.... does anyone know anything about that???

Posted: Thu Apr 20, 2006 4:27 pm
by murcod
AFAIK Toyota have owned Daihatsu for years. They have strategically killed off all of their dealerships over here; afterall you can't have Toyota losing sales to Daihatsu....

I'll be calling their 1800 phone number tomorrow if they haven't responded to my Email by then.

Posted: Thu Apr 20, 2006 6:07 pm
by senergy
ive learnt to not bother with feroza parts. if something breaks get a part from another car and make i fit.
when i did try to get a original part, 3 week wait and $10 for 1 Nut.

Posted: Thu Apr 20, 2006 6:12 pm
by Mudsierra
$10 bucks for a lousy nut?? :shock: go to bolt and nut shop! i rarely go for geniuse parts coz all part that is made, has the same purpose, no difference except for its quaility. i recently replace a water pump, didn't go to daihatsu as they want 168 bucks, went to a bearing and seal shop. got one for 75 bucks and ready to pick up 3 days later.

Posted: Fri Apr 21, 2006 4:37 pm
by senergy
the nut was to hold the rear side windows in, the rounded off one. ended up going to a wrecker and they charged me $5.
another time the water pump tensioner pulley died. Daihatsu wanted hundreds for a new one and 3 weeks wait. Went to a bearing shop and they put in a new bearing for $20...

Posted: Fri Apr 21, 2006 6:01 pm
by Mudsierra
better off relying on other than genuise parts. can't always rely on them unless your fussy and got money tree :lol: Since i've got my very first bomb, i've never gone for branded parts. just other part as long as it runs. that's good enough for me :D

Posted: Fri Apr 21, 2006 9:19 pm
by murcod
Some parts just aren't as good as the factory original or cost the same price.

Posted: Sat Apr 22, 2006 8:47 am
by Mudsierra
sometimes it's worth the risk, most new parts you buy other place than genuine, they have warrenty and yeah i know the risk of voiding the warrenty. really it's better than nothing mate. ;)

Posted: Sat Apr 22, 2006 10:25 am
by murcod
In my case I'm after the thermostat and a genuine one for a good reason (see my other post regarding thermostats from a couple of weeks back.)

A lot of stuff you simply won't get aftermarket either. As soon as you start looking for gearbox internals or the like then aftermarket is next to useless.

Posted: Sat Apr 22, 2006 11:11 am
by Mudsierra
like i said it's worth the risk. really it's up to you all how you want to maintance your roza. I chose this way coz it's cheaper. yeah for a gearbox i'd look for genuine. otherwise 2nd hand may be a possiblity which is rare today as everyone wants one.

For me, i take things as far as it can go. if it goes far enough or further that's good enough for me. If i can't find anything to fix it. i'd either switch to different car or mod up the roza with more common motor and gearbox which mean $$$$. It's up to you how you want to maintance your roza.

Posted: Sun Apr 30, 2006 5:16 am
by manus
i guess im a lucky man that there are lots of daihatsu dealers here :armsup: parts no problem the longest waiting period i had was 5 days and that included wrong shipment :armsup: :armsup:

Posted: Sun Apr 30, 2006 10:00 am
by murcod
Here's an automated reply I received after one week
Thank you for your internet enquiry, received through the Daihatsu website.
We have received your e-mail and your enquiry has been forwarded to the
Daihatsu Customer Relations Centre which will contact you directly.

If you have any more queries please do not hesitate to contact this website
again.

Thanking you
Daihatsu Enquiries - Internet
and then this a day later
Dear David,

I have talked to our Regional Manager for South Australia to find out what is the situation with Northpoint Toyota being an ASO. It is "going" to be shortly but at this stage there is still some internal concerns to address so that they have access to the purchase of parts and warranty information. So at this stage CMI Daihatsu is still the only agent in Adelaide and they can be contacted on (08)8382 9000.

Regards Joshua
It makes me wonder how things are going to be in the future? :roll: Particulalry if they can't even get their act together in a major city!?

The dealer I'd have to go to is way over the other side of the Adelaide too; I'd be guessing a two hour round trip!

Posted: Thu May 04, 2006 3:35 am
by smokin
still plenty of daihatsu parts here in the uk - however have read that OE parts are currently 60% off from diahatsu - assuming they are winding up here too, but the new models sell well here so cant understand it?

the sportrak is not highly rated here (probably for vanity purposes and the fact that most people think its just korean crap!!!) - that means plenty of cheap 2nd handers.

aside from 'special' parts like gearbox - are there any standard parts that are a no no to buy from aftermarket sources??

atb

chris

Posted: Thu May 04, 2006 6:32 pm
by RockyF75
I talked to windsor toyota yesterday, they dont do them, they said that Penrith has just started so give them a call.... thats if ur in shydney

Posted: Thu May 04, 2006 6:40 pm
by senergy
there is also a toyota in Coggee Sydney, that ive been to a few times

Posted: Sat Sep 09, 2006 10:20 am
by murcod
Just an update on the genuine parts availability.

Now my gearbox is getting rebuilt some genuine parts are needed, so I told the mechanic about the closest Toyota dealer who is supposed to be able to get them (refer the first post.)

Apparently he rang the dealer and once again they claimed they could not get Daihatsu parts. He told them they ARE listed as a Daihatsu parts outlet and they WOULD be getting in the parts he wanted!!! Suddenly they were able to order the parts from Sydney for him.... :roll:

So much for Toyota ensuring parts availability through their A***HOLE dealers! I think I'll lodge another complaint through the Daihatsu website... :bad-words:

Posted: Sat Sep 09, 2006 10:43 am
by murcod
To Whom It May Concern,

Back in April I raised my concerns about the lack of Daihatsu spare parts availability in northern Adelaide. Your website lists NorthPoint Toyota at Hillcrest as a servicing and spare parts centre, however they continually deny being able to source Daihatsu parts and show a distinct lack of interest in assisting.

My Feroza is currently getting a gearbox rebuild and the mechanic rang NorthPoint after parts this week. Of course once again Northpoint denied being a Daihatsu parts dealer; it was only after the mechanic told them they WOULD be getting the parts in that they were suddenly able to help.

My initial E-mail in April was because I was also refused Daihatsu parts from NorthPoint. I suggest somebody sorts out this issue ASAP - I will be attempting to order parts through them in the next couple of weeks and will take this matter a lot higher if they refuse to serve me.

Regards,

David xxxxxx.
Let's see what reaction that gets! :lol: If anyone else is having spare parts problems then go to www.daihatsu.com.au and click on the "Contact Us" tab- fill it out and under Topic select "E-mail a Daihatsu Representative."

Next I'll be contacting Toyota Australia. IIRC by law any manufacturer is required to support vehicles with parts for 10yrs?

Posted: Sat Sep 09, 2006 10:58 am
by Clint
I have been buying genuine Diahatsu parts from toyota dealers on and off for the past 10yrs. Mostly from the Bundy dealership and haven't had any major problems. Usualy have to wait about a week sometimes 2 but i can live with that.
However i recently orderd a lot of parts from a differant toyota deailership for my "overhaul" (detailed thread soon. watch this space) and once again a couple of weeks wait.

BUT the torsion bar dust covers i wanted, they told me there was nil stock in Australia and would take 3 MONTHS FROM JAPAN #$%&^*&%^.

I could swim over there and get it myself in 3 *(&^$% Months.

BTW i am still waiting................................

Posted: Sat Sep 09, 2006 2:31 pm
by murcod
My genuine radiator was "three months from Japan" too- ended up arriving about a month early.

In SA there are only about 4 Toyota dealers listed for the whole state!? Three are in the city / suburbs and one in the country IIRC. For me the closest listed dealer is a 30 minute round trip :) , but they're the ones who refuse to get Daihatsu parts :bad-words: . My next option is about a two hour round trip to a inner city dealer.

I've tried ringing a different close-by Toyota dealer once before and they said there was no way they could get Daihatsu bits.

Posted: Sat Sep 09, 2006 3:25 pm
by RockyF75
Must just be an adelaide thing, i can get most basic stuff fine and dandy here :? . But they are a bit 'disinterested' in helping, can tell they are only doing it cause they have too.

Posted: Tue Sep 12, 2006 1:38 pm
by tabrocky
In Adelaide I use to get my parts from Dave Potter Honda/Daihatsu on Brighton rd Glenelg. They would have to be the BEST spare parts dealers I have ever found. If they didn't know what bit I was talking about they'd fax me an exp view and get me to indicate the part. Prompt, friendly, efficient service. They even gave me a discount on some parts they couldn't believe the price of, when they came thro'... It was a sad day when they stopped being a Daihatsu Dealer.
Thankfully i'd manged to replace just about everything by the time this happened so it's effect wasn't as great.

The next place was Stillwell's out at regency park. Good service.
Then one day when I went out there, "Sorry we don't do Daihatsu anymore, try CMI in the city".

Have only got a few things from CMI so far, and have had no real problems. There on wright st in the city.

As far as the thermostat's go, I bought two factory ones for the rocky and had nothing but problems with them. They look quality but don't work well at all. It'd take them ages to first open from cold. The temp gauge would hit 2/3rds before they'd open and then drop back to 1/3 all of a sudden and stay there. A couple of really cold nights when i had the heater on the thermostat jammed shut and almost caused the engine to overheat. I noticed when I pulled them out that the rubber impregnated sealing plate had swelled and bubbled slightly. Ive heard of issues with tridon ones as well and there too expensive for the rocky ($60!!!). The last two ive had are Dayco ones (part no. DT37 i think?). There o.k. Not fantastic but o.k.

Cheers.

Posted: Tue Sep 12, 2006 8:58 pm
by murcod
Got a reply to my complaint:
Dear David,

I have raised this concern to the highest levels in Daihatsu and the dealership. We thank you again for this feedback and if the dealership continues to not perform for our customers we will take appropriate internal steps regarding this concern.

Regards

Joshua Smith
Daihatsu Customer Relations
Hopefully theyve put a rocket up them and the service will improve! :)

On the Daihard forum an Applause owner said he'd had problems with Tridon thermostats and a Daihatsu expert told him genuine was the only way to go? I'll wait and see how I go once the weather warms up- it's been good during winter (nice warm heater for once! :D )

Posted: Tue Sep 12, 2006 9:07 pm
by built4thrashing
its always best to get a price on original equipment as you would be suprised on the price. I had to replace the clutch in mine and rang up after market and got quoted over $300 supply only for a standard replacement and when i called the toyota/daihatsu dealer i got one for $85 :shock: :shock: :D . and they had it in stock. so i dought it on the spot. They had a special on "instock parts" 50% off so they could clear some warehouse space for the toyota parts.

i also got tail light lenses, clutch cable, handbrake cable and engine mounts and they were cheaper as OE and they wern't on special.


most times i will get after market but it pays to get a OE price first.

Posted: Tue Sep 12, 2006 9:39 pm
by murcod
Yes, I've found OE can be very competitive too on prices and almost always better quality. Hopefully I'll be able to get some genuine parts a bit closer to home now.

Posted: Tue Sep 12, 2006 9:55 pm
by 4x4xmore
ive been able to get parts from toyota at salisbury in brisbane easily enough, although $46 for 2 lock washers for the front wheel bearings was pretty steep

Posted: Wed Sep 20, 2006 5:17 pm
by Master_Buster
Just on the thermostat issue .... I had a problem with hot running temperature when in the bush or sand on stockton beach (quite soft )

During winter road driving my temp used to sit just above half way and close to four fifths .when on the beach or bush driving in low.

I had my mechanic drill 5 holes evenly spaced around the outer edge of the new thermostat and now it runs all day on the beach without going over half , same in the bush even on long low range rocky hills.

On the road now it never goes more than a quarter when under normal load and 1 third when i am giving it a bootfull for 10 minutes or more.

It does however take about 3 minutes longer to get it warmed up in the cold winter mornings.


The Bush Buster


Image

:armsup: :cool: :armsup: :cool: :armsup: :cool: :armsup: :cool: :armsup:

Posted: Wed Sep 20, 2006 6:07 pm
by murcod
IMHO it the bad design of the cooling system that's to blame.

I've never had a car before where the thermostat is in the lower radiator hose (ie. the one returning cold coolant.) The engine temp gauge is up the other end in the outlet where the hot engine coolant flows out to the radiator.

My theory is, the engine gets hots , so the thermostat will start to open. What happens next? It gets a rush of cold coolant over it from the radiator and starts to close again..... Meanwhile the engine temp gauge is reading the outlet from the top of the engine and doesn't register much of a change while this is happening. The thermostat should be up in the top outlet where it will get the hot coolant from the engine flowing over it BEFORE the coolant gets cooled by the radiator.

That's my theory anyway! :D

Posted: Thu Sep 21, 2006 7:40 am
by MightyMouse
Have to agree re the cooling system - its a strange design.

When fitting my thermo fan I had the top of the engine over hot but the bottom hose cold - all with a simple misadjustment of the fan cut in point.

When I find an appropriate in line thermostat will modify the top discharge pipe to suit. In fact this is probably a topic for a seperate post...