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I have a 2 year old Warn XD9000 and have/& had a few issues with it.
The winch does not hold itself back using the internal brake (when the bloody thing works ) when on a hill under load and not winching. It winds everything backwards and is not ideal.
I have had it all apart, cleaned it and reset it to factory specs which I found on the internet HERE
Has anyone tried tightening it one more spline? Or winding another half turn on the preload?