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OKOFFROAD, problems!
Moderators: toaddog, TWISTY, V8Patrol, Moderators
OKOFFROAD, problems!
anyone else had problems with okoffroad?
I have just purchased two sets of winch ropes and fairleads from them...
So i payed with a mates credit card... they told me to use pay pal as i wasnt the cardholder. so ok.. i use paypal... no worries...
then my mate gets 2 charges to his credit card, one from paypal and one from OKOR direct.... so i sent them an email to let them know...
and wouldnt ya know it... I havent been able to get a reply email for 2 weeks.....!
anyone else dealt with these guys? I thought they were supposed to be pretty good?
Ray
I have just purchased two sets of winch ropes and fairleads from them...
So i payed with a mates credit card... they told me to use pay pal as i wasnt the cardholder. so ok.. i use paypal... no worries...
then my mate gets 2 charges to his credit card, one from paypal and one from OKOR direct.... so i sent them an email to let them know...
and wouldnt ya know it... I havent been able to get a reply email for 2 weeks.....!
anyone else dealt with these guys? I thought they were supposed to be pretty good?
Ray
80 xtra cab
Supercharged LS1, Locked n shit
80 Wagon, TD Tourer, locked, Interco 35s, G turbo
Supercharged LS1, Locked n shit
80 Wagon, TD Tourer, locked, Interco 35s, G turbo
DNA Off Road wrote:Hey Ray,
Cannot beat a phone call to sort things out...
Cheers
bit hard atm, cant take fone to work or use one at work, and its 3am their time when i get home..
cant see why it can be sorted thru email either!
80 xtra cab
Supercharged LS1, Locked n shit
80 Wagon, TD Tourer, locked, Interco 35s, G turbo
Supercharged LS1, Locked n shit
80 Wagon, TD Tourer, locked, Interco 35s, G turbo
get your mate to call the bank - they can reverse CC charges... paypal can also do it if you lodge a complaint with them... as i doubt after lodging a complaint you're going to see your order anytime soon - might as well get all your $$$ back and order elsewhere...
then again might be an innocent error... but if they aint answering, assume the worst.
then again might be an innocent error... but if they aint answering, assume the worst.
The worst thing about censorship is ███████.
they said it was an accounting error, still havent seen the money back in the bank yet tho im sure they will fix it thobazzle wrote:And the answer iscrankycruiser wrote:finally got an email back.. have been on spring break fora week apparently...
Bazzle
80 xtra cab
Supercharged LS1, Locked n shit
80 Wagon, TD Tourer, locked, Interco 35s, G turbo
Supercharged LS1, Locked n shit
80 Wagon, TD Tourer, locked, Interco 35s, G turbo
I've got stuff from them before and no problems. It's probably just an honest mistake double charging you, I agree that no response to your email after 2 weeks is a bit average but they've probably got 500 emails coming in a day and it's possible they just missed yours. I'd try emailing again, but as said earlier, you can't beat a phone call for sorting something like this out.
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