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Bilstein Warranty

General Tech Talk

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Bilstein Warranty

Post by GRIMACE »

Well broke the upper mount of my Bilstein shock today :cry:

Snapped about 2cm downs the actual inner rod :cry: :? :cry:

What do you guys think about bilstein warranty..... is it any good or dont they cover anything like that ? ? ?
I gonna send em an email and see how I go, I would love to get a warranty replacement but if I cant I am not gonna fork out so much cash for another, I will just get some bigger procomps or something for half the cost.


Anyone evr tried using a warranty for this sorta thing???

Cheers
Anthony
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Post by murcod »

Probably best to try contacting a distributor first, rather than your local dealer.

Quadrant Suspension in Melbourne are fairly high up the pecking order- that's where mine came from when they were ordered through a local SA dealer. Possibly try them, they seem like a decent company from my dealings with them.

www.quadrantsuspensions.com.au
David
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Post by landy_man »

i would be speaking to andrew at RS as that is where you bought them from... what caused the breakage ??? was the shock acting as your bumpstop.... IIRC you are running the long Bilsteins form RS and these CAN NOT be run without the longer RS mounts, which IIRC you are not using....

So basically what I am trying to say is that you will not have a leg to stand on because Andrew at RS is the sole importer of those Bilsteins, he knows how you are running them and I dont think you have them mounted correctly...
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Post by Slunnie »

If its not setup properly then you're out of pocket. Speak to the supplier. RS? and if its still a prob then the supplier. From what I understand Sydney Shock / Heasmans supplies those RS ones.

Also, fix set it up properly ro you'll probably just break the replacements also.
Cheers
Slunnie

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Re: Bilstein Warranty

Post by mickrangie »

AnthonyP wrote:Well broke the upper mount of my Bilstein shock today :cry:

Snapped about 2cm downs the actual inner rod :cry: :? :cry:

What do you guys think about bilstein warranty..... is it any good or dont they cover anything like that ? ? ?
I gonna send em an email and see how I go, I would love to get a warranty replacement but if I cant I am not gonna fork out so much cash for another, I will just get some bigger procomps or something for half the cost.


Anyone evr tried using a warranty for this sorta thing???

Cheers
Anthony


You must drive like a minga!!! :rofl: :rofl: :rofl: :rofl:

BTW i fink you are srewed with getting it replaced but you never know so ring Andrew and hopfully you didn't piss him off too much when you bagged the crap out him........

What comes around goes around....

Can i buy the other 3 from you?

Good Luck
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Post by DaveS3 »

Been there....

Snaped one on the rear of my old mans county, right were the circular piece for the eye joins the rod at the top eye...

Got rid of them an got Konis!

I personally think they are better, much better ride (probably because they bilstiens were old and scrwed anyway!)

Dave :D
Land Rover Discovery - GQ conversion underway
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Re: Bilstein Warranty

Post by GRIMACE »

mickrangie wrote:
AnthonyP wrote:Well broke the upper mount of my Bilstein shock today :cry:

Snapped about 2cm downs the actual inner rod :cry: :? :cry:

What do you guys think about bilstein warranty..... is it any good or dont they cover anything like that ? ? ?
I gonna send em an email and see how I go, I would love to get a warranty replacement but if I cant I am not gonna fork out so much cash for another, I will just get some bigger procomps or something for half the cost.


Anyone evr tried using a warranty for this sorta thing???

Cheers
Anthony


You must drive like a minga!!! :rofl: :rofl: :rofl: :rofl:

BTW i fink you are srewed with getting it replaced but you never know so ring Andrew and hopfully you didn't piss him off too much when you bagged the crap out him........

What comes around goes around....

Can i buy the other 3 from you?

Good Luck


HOW MUCH $$$$ ? ? ? :D
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Post by GRIMACE »

The shock broke on a heavy extension then my spring fell out and the shock was jammed hard up under my floor pan and when i moved forward to get to a flexed position to sort everything out and place the spring back it just poppoed out from under were it was jammed and I was like awwwwww fark :cry: :D

I was wondering what a bang was as i was climing the gunshot hill then I was wondering why the car felt so dam tippy then I was wondering why is was makin a grinding noise in my rear end (tyres on guards and now pretty heavily cut up on the outer lugs :cry: ) and then the spectators on that side said I think your shock broke (and i thought they ment spring) so i said the spring fell out did it and they said ow not sure and when I check it was out :cry: :D

Like i said if bilstein arnt keen on warranty then I have no problem goin to the longer procomps in the rear. :D just means more $$$ to be spent.

I aint gonna spend another $240 or what not on one of these, there abit to short for my rear ATM.
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Post by landy_man »

why aren't your springs retained...
any shock would have broke if the whole cars weight came down on it...
and it sounds like you need a shorter shock if your springs are falling out anyways
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Post by GRIMACE »

landy_man wrote:why aren't your springs retained...
any shock would have broke if the whole cars weight came down on it...
and it sounds like you need a shorter shock if your springs are falling out anyways



WHAT THE

I aint gonna limit my travel if i dont have to, with my original setup I had b4 the springs couldnt come out as I had mentioned and I had the bottom retained (but the retainers at the bottom were shit) Now as I said the drivers side was understandable as with the mount on the axle bein over an inch higher (remember I had grinded my original mount off put it on this new diff) it alloud the drivers side to have more droop but with less tuck. I hadnt cable tied the upper spring cause I simply didnt think about it, as I new my other setup was bullet proof :D

But when the spring fell out I was like shit aye shoulda cable tied it any way flexed it up and put the spring in and cable tied it and on my merry way.

The passenger side was a different story the wheel was drooped and the shock had snapped at the upper mount this causing the initial loud bang I herd......then the spring came out at the top as the axel was able to fall another 2 inches, the spring didnt seat correctly and flung backwards thus causing the second springy bang sound.

I will have to contact Andrew and see what he wants to do............?


Wish me luck :D :rofl:
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Post by GRIMACE »

landy_man wrote:i would be speaking to andrew at RS as that is where you bought them from... what caused the breakage ??? was the shock acting as your bumpstop.... IIRC you are running the long Bilsteins form RS and these CAN NOT be run without the longer RS mounts, which IIRC you are not using....

So basically what I am trying to say is that you will not have a leg to stand on because Andrew at RS is the sole importer of those Bilsteins, he knows how you are running them and I dont think you have them mounted correctly...


Landy_Man I can tell you now that these run very well with out them rs upper shock mount thingamebobys :D
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Post by Bush65 »

AnthonyP wrote:
landy_man wrote:i would be speaking to andrew at RS as that is where you bought them from... what caused the breakage ??? was the shock acting as your bumpstop.... IIRC you are running the long Bilsteins form RS and these CAN NOT be run without the longer RS mounts, which IIRC you are not using....

So basically what I am trying to say is that you will not have a leg to stand on because Andrew at RS is the sole importer of those Bilsteins, he knows how you are running them and I dont think you have them mounted correctly...


Landy_Man I can tell you now that these run very well with out them rs upper shock mount thingamebobys :D


If you have the longer than stock bilsteins, then you need higher (chassis end) mounts or extended bump stops to reduce the up-travel. If not the shock will fully compress before the bump stops limit the up-travel and see very high loads that will eventually destroy it.
John
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Post by modman »

john, those words should be in the bible.
its amazing how many poeple can't understand the longer travel shock theory :roll:
the way i see it there are two reasons why the shock could of broken
1- the bushes were binding and wouldn't let the shock compress any further (the shock mounts need to be better aligned through the artic. arc)
2-the shock took the full vehicle load instead of the bumpstop(move shockmounts,move bumpstop,use shorter in compression shock)
this is't a reflection on your pos anthony just my thoughts.
good to see someone trying different gear.
david
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Post by GRIMACE »

Modman - I have tested my original setup with the original mounts and I have made sure it all fits well.
I didnt just bung it all together with out the RS kit and away I went. I had most of the rs kit inplace to start with but eventually took most of it off AFTER testing flex with and without springs.

I also have a picture full compression in one rear corner without a spring or shock in, and then full compression in the same corner with a spring and shock in and what do you know it works out perfect, the end point of my shock is almost fully compressed when the axle touches the bumpstop, as the bumpstop compressed the slightest the shock goes to full compression after that any more flex and the bushes on the shock start to squish and the extended shock at the other end is almost pulled completely through the upper rubber bushes.

I cant help it if I have setup my vehicle to use the shock to its full potential...... I thought if i was gonna spend over $2000 I wanted to see a noticable difference............. and i have seen a noticable difference WITH MY CURRENT SETUP.....

My current setup has the exact same up travel as any rover (NO MORE AND NO LESS) and I have minimal scrub with my 33s.......... the main benefit is all the extra down travel I have gained :)

So at current I am cycling these rear shocks quiet easily, the front is a different story, but i am happy with the current suspension performance, I just need to make up some good retainers that are gonna hold the spring in top and bottom :D just incase :D
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Post by GRIMACE »

modman wrote:john, those words should be in the bible.
its amazing how many poeple can't understand the longer travel shock theory :roll:
the way i see it there are two reasons why the shock could of broken
1- the bushes were binding and wouldn't let the shock compress any further (the shock mounts need to be better aligned through the artic. arc)
2-the shock took the full vehicle load instead of the bumpstop(move shockmounts,move bumpstop,use shorter in compression shock)
this is't a reflection on your pos anthony just my thoughts.
good to see someone trying different gear.
david



I forgot to mention I am still using the RS upper shock mount kicker :D
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Post by RaginRover »

AnthonyP wrote:I cant help it if I have setup my vehicle to use the shock to its full potential...... I thought if i was gonna spend over $2000 I wanted to see a noticable difference............. and i have seen a noticable difference WITH MY CURRENT SETUP.....

My current setup has the exact same up travel as any rover (NO MORE AND NO LESS) and I have minimal scrub with my 33s.......... the main benefit is all the extra down travel I have gained :)



How did you get to $2000 ???

I figure

4 x munroe 80 series cruiser shocks ~ $500
4x standard rangie springs - free
2x extended shock towers $20 (fab this yourself)
2x holey bushes from sam ~$150
4x extended front brake lines ~$120
2x fabbed mounts for rear to take pins ~$100
4x spring retainer tabs welded onto spring mounts ~ $20
2x extended bumps stops for rear ~$20 (rhs welded under current stops)

$920 total ??

Tom


[/b]
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Post by GRIMACE »

Ragin rover - MY POINT EXACTLY :roll: hence the dissapointment in the total kit - if i had my choice i would use the money i waisted on the kit to get a snorkel and flares and some offset wheels :cry: but unfortunately I dont, and most of the kit peices have sat in a box outside under the shed doin shit all :roll: I am gonna make mum a cool Garden ornament out of it all one day though :D maybe even design a letterbox of some sort :armsup:
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Post by RaginRover »

AnthonyP wrote:Ragin rover - MY POINT EXACTLY :roll: hence the dissapointment in the total kit - if i had my choice i would use the money i waisted on the kit to get a snorkel and flares and some offset wheels :cry: but unfortunately I dont, and most of the kit peices have sat in a box outside under the shed doin shit all :roll: I am gonna make mum a cool Garden ornament out of it all one day though :D maybe even design a letterbox of some sort :armsup:



Well it sounds like you are wiser for the experience - hope you go ok with
the warranty

Tom
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Post by GRIMACE »

Thanks Tom :D


Seems asif cause it was a custom from quadrant they isnt gonna cover it and also seems asif its a common issue the way he said standard charge to reweld the top mount is $55 :shock:

But i think he didnt quiet understand what had broke the actually inner rod broke, snapped clean :shock: and then when the shock got caught under the pan it must have bent its either that or it got cought in the uptravel of the tyre but when It came out it was out from under the florr pan :?:

I simply ask in plain english is this applicable for warranty to make sure he is on the right track if it aint then BYE BYE bilstein HELLO CHEAP AND NASTY PROCOMP/MONROE :armsup: :D :armsup:
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Post by Slunnie »

Just send it in and have it repaired then. Heasmans / Sydney Shocks or whatever they are called will do this type of stuff. the shaft ahs to be replaced they will do this. Their racing division are really good.
Cheers
Slunnie

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Post by murcod »

At least with Bilstein you can have them rebuilt and parts replaced. Most shocks would have to be thrown out.

Have you got any pics of the damage?
David
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Post by GRIMACE »

I took two photos but there to big....... not very good quality though

I will try and get some now I just gotta see how to turn the image size on mums mega crap camera down. :lol:
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Post by GRIMACE »

I did it :lol:
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Post by GRIMACE »

Slunnie wrote:Just send it in and have it repaired then. Heasmans / Sydney Shocks or whatever they are called will do this type of stuff. the shaft ahs to be replaced they will do this. Their racing division are really good.


I was thinking about getting it fully repaired but I just want to clear it all up with Quadrant first........ make sure they know exactly whats broke, cause it sounded asif he though it was just the weld on the top eye mount.

If they wanna fix this one for a decent price I will get it repaired. And if not I will give that sydney mob you mentioned a ring and see what they say.

In the mean time I gotta think of a plan to make some cash so I can make/get me some good upper and lower spring retainers (that are actually gonna hold my spring in) :D
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Post by RaginRover »

AnthonyP wrote:In the mean time I gotta think of a plan to make some cash so I can make/get me some good upper and lower spring retainers (that are actually gonna hold my spring in) :D


25mm x 5mm steel that is 50mm long and bent at right angles at 25mm
and welded to the top of the spring cage so the L shape pokes in
to where the coils start.

Weld her on there and it will be plenty strong enough.

That is what Strange Rovers springs are ususally held in by

Tom
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Post by GRIMACE »

RaginRover wrote:
AnthonyP wrote:In the mean time I gotta think of a plan to make some cash so I can make/get me some good upper and lower spring retainers (that are actually gonna hold my spring in) :D


25mm x 5mm steel that is 50mm long and bent at right angles at 25mm
and welded to the top of the spring cage so the L shape pokes in
to where the coils start.

Weld her on there and it will be plenty strong enough.

That is what Strange Rovers springs are ususally held in by

Tom


So your saying fitt the spring and just weld one of these on at each end ? ? ? if so then too easy :D
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Post by RaginRover »

AnthonyP wrote:So your saying fitt the spring and just weld one of these on at each end ? ? ? if so then too easy :D


You only need the top as the bottoms are already retained.
Of course you may need to beef up the factory rear lower retainers
they are pretty light weight.

I will get you a pick of my fronts - haven't done my rears yet, they are slightly complicated by the 1.5" spring spacer at the top of the housing on mine.

I will try to chase up a photo for you tonight

Tom
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Post by GRIMACE »

RaginRover wrote:
AnthonyP wrote:So your saying fitt the spring and just weld one of these on at each end ? ? ? if so then too easy :D


You only need the top as the bottoms are already retained.
Of course you may need to beef up the factory rear lower retainers
they are pretty light weight.

I will get you a pick of my fronts - haven't done my rears yet, they are slightly complicated by the 1.5" spring spacer at the top of the housing on mine.

I will try to chase up a photo for you tonight

Tom


The original bottom ones is what i was using and I broke both of them in one day, they are way to flimsy and I would recommend anyone thats using them to check em out and make shure there still there :lol:
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Post by <=CookiE=> »

DaveS3 wrote: got Konis!
Dave :D


So ya got rid of shit shockie and when and got another shit on

i reckon that the new tought dogs are the go the 9 ajustable settings ones :armsup: can break them trust me :lol:
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Post by <=CookiE=> »

DaveS3 wrote: got Konis!
Dave :D


So ya got rid of shit shockies and when and got other shit ones

i reckon that the new tought dogs are the go the 9 ajustable settings ones :armsup: can break them trust me :lol:
Owner of Australian’s Newest Car enthusiast forum www.nswcruises.tk

www.bowers.net.au Check it out
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